Chase what's missing.
COI renewals, W9s, expired policies, missing pet records. Agents draft the email, send it, follow up, escalate, and log the outcome.
The six-vendor stack is over. GetCovered replaces fragmented risk workflows with a single system — see what's happening across your portfolio, and enforce the rules automatically. No more chasing compliance. No more gaps. Just control.
Most systems track. They log. They notify. They report after the fact. Get Covered does something different: you define the rules. The system enforces them. Across every category of risk in your portfolio. No gaps.
Certified Yardi/Entrata/RealPage sync — real-time, two-way, lease-level. No more spreadsheet uploads at month-end.
Risk across all six verticals rolled up per property, per region, per portfolio. Deep-link to any record in seconds.
Procurement renews one contract. Accounting reconciles one invoice. Ops manages one relationship. Finance sees one number.
Every operator runs the same stack: renters insurance, security deposits, animal screening, vendor compliance, contracts, spend management, reputation — plus a spreadsheet nobody trusts. Each one works. None of them connect. So when something breaks, you don't see it until it's already cost you money.
Lost renewals · audit fines · duplicate vendor cost
of compliance records stale >30 days without real-time PMS sync.
per property per week on manual vendor COI chasing.
animal-related damage write-offs per door without screening + claims visibility.
avg. review-score drag when response time exceeds 72 hours.
Risk fragmentation is a labor problem — so we built AI agents that do the work instead. They chase documents, verify compliance, read contracts, flag issues, and escalate what matters. Not a chatbot. An operating layer — with a decade of property data behind it. This is AI without the hype.
COI renewals, W9s, expired policies, missing pet records. Agents draft the email, send it, follow up, escalate, and log the outcome.
Certificate of insurance, MSA, ESA letter, HO4 dec page. Extracted, matched to lease clauses, checked for limits, flagged if short.
Review responses, resident emails, fair-housing-safe pet denials. In your brand voice. Approved by a human, or auto-send with guardrails.
Which leases will lapse, which vendors will miss renewal, which properties are about to slip on Google. 30-day horizon, per-property.
Not every case auto-closes. Clustered review complaints, high-value claims, compliance edge cases — routed to the right regional with full context.
Real HO4s, real MSAs, real pet applications, real reviews — not public internet text pretending to know multifamily.
Agents fire events into Yardi, Entrata, RealPage — renewals, charges, lease updates. Closed loops, not a sidebar.
Every drafted decision passes through a guardrail model tuned on HUD and FHAct case law. Logged, auditable, reversible.
Tune each agent's autonomy per workflow: auto-send, suggest, or require approval. Per property, per region, per risk level.
Every decision links to the source document — lease clause, COI PDF, original review — so legal can defend it.
SOC 2. Tenant-isolated. No training on customer data without opt-in. EU/US residency options.
Cora is the AI agent your property managers message when they want an answer, not a ticket. She investigates charges, traces communications, resolves fee disputes, and takes action. No portal. No login. No waiting for the team.
Email or message — plain language. “Why was Unit 4B charged a non-compliance fee last month?”
Searches GetHub, pulls records, cross-references comms logs, builds the full picture.
Clear, complete answer in seconds — context, history, and next steps included.
If needed, Cora executes: sending emails, logging notes, flagging items, issuing refunds — automatically.
average response time, 24/7. No queue, no SLA.
of PM requests auto-resolved with zero human handoff.
always on. Weekends, holidays, after-hours requests handled.
manual GetHub lookups required. Cora has full system access.
Full history, inspection records, and communication log in seconds — no GetHub login required.
PMs send an email or message. No portals, no logins. Cora answers instantly.
Issue refunds, trigger communications, apply adjustments — with a simple confirmation click.
Program walkthroughs, policy explanations — Cora answers “how does this work” questions with precision.
Every notice, email, and action on record — surfaced instantly. Disputes resolved before they escalate.
Surfaces the most common PM questions so your team can improve processes and documentation.
Residents and PMs get instant breakdowns — what triggered the fee, when, and what the lease says.
Weekends, holidays, 2am — Cora handles inbound questions and routes urgent issues to the right on-call contact automatically.
Instant answers on HOA coverage status, TLL enrollment, and security deposit balances — no GetHub login required.
Honors custom email-trigger rules for partners like RPM without burdening your team with manual tracking.
Full ledger lookups with context — every charge, credit, comm, and action logged against a resident.
Surfaces patterns across all PM requests, helping leadership prevent volume through better docs, policy, or training.
Most insurance vendors hand you a PDF and hope you don’t ask questions. GetHub gives every client — not just corporate, your on-site managers too — direct access to the same data repository our team uses. Portfolio-wide KPIs, per-property drill-down, and every resident comm, claim, and charge. Live.
resident & PM questions answered to date.
automated charge events delivered into PMS systems.
end-to-end query latency across the platform.
data lag from source-of-truth to GetHub dashboards.
| Property | Support calls | Avg duration | Total cases | Open | Closed | Chatbot | Drill |
|---|---|---|---|---|---|---|---|
Oak Street Towers | 167 | 414.9s | 311 | 12 | 299 | 130 | |
American Silk Building | 5 | 333.4s | 8 | 0 | 8 | 3 | |
45 Post Road | 3 | 773.0s | 3 | 0 | 3 | 0 | |
Harborline Residences | 82 | 287.1s | 141 | 4 | 137 | 58 | |
Meridian Park Lofts | 211 | 502.6s | 398 | 31 | 367 | 188 |
Individual property or full portfolio. Filter across every PMC and building you operate, or zoom into a single asset. Permissions scope what each user sees — on-site team, regional, corporate.
Support · Insurance · Claims · Financials · CS. Every dimension of insurance ops, unified in one place. One log-in, not six portals. One data model, not six spreadsheets.
KPIs, time-series, period-over-period. Live charts with benchmarks built in. Export any view as CSV for your board pack. Set alerts on thresholds that matter to you.
Every email, chatbot thread, and case. Click any number and land on the underlying record — the original email, the chatbot session, the case history. Nothing is buried in a ticket somewhere.
Calls, cases, chatbot volume — every support surface at a glance. Total/open/closed by property, avg time to close benchmarked.
Master policy financials, admin fees, enrollment velocity. Attach/churn by property, conversion by onboarding flow.
Open vs closed at portfolio level. Non-paying closed claims tracked separately so revenue leakage surfaces immediately.
Fee tracking across every PMC you operate. Revenue, payouts, and reconciliation in one ledger — no quarterly-statement delay.
AI-analyzed sentiment per account. Escalation-rate monitoring flags deteriorating relationships before they churn.
Search across all fields, not just names. Emails, cases, chatbot transcripts, uploaded COIs — indexed, retrievable in seconds.
Legacy vendors hand you a static report once a quarter. GetHub is a live data layer — same repository our team uses — with real-time refresh, period benchmarks, and full drill-down to the underlying record.
One login covers support, insurance, claims, financials, service, search. Competitors ship siloed portals.
Competitors send PDF summaries quarterly. GetHub refreshes every 5 minutes and exposes the raw record.
Drill from a portfolio KPI straight to the resident's email thread. No export, no ticket, no waiting.
Every metric benchmarked against the prior period automatically. No Excel acrobatics required.
Policy numbers, email subject lines, OCR'd COIs, resident names. Not just the handful most portals index.
Corporate asset managers and on-site managers get direct access. No gatekeeping, no one-off data pulls.
Most carriers hand you a claims number and disappear for 45 days. GetCovered gives you a live claims operations console — same data your adjusters see — with loss-type distribution, open/closed trajectories, payout reconciliation, and a case-level drill-down. Your on-site team sees exactly what corporate sees. No escalation emails. No “let me check with underwriting.”
Industry avg sits near 30 days. We close in under a week because the adjuster, the PMC, and the resident share one case thread — not three inboxes.
Legacy carriers quietly close claims without payment and move on. GetHub surfaces every one — so nothing owed to a resident slips through.
Every dollar paid is traced to a case, a unit, and a policy type. Reconciliation is a view — not a month-end scramble.
Every vertical is a complete product. Buy one, buy all six — the platform value compounds with each one you turn on.
Real-time sync with Yardi, Entrata and RealPage. Non-compliant residents flagged the day a policy lapses — not 30 days after renewal when the broker finally emails back. Optional master-policy / TLL programs and captive insurance for PMCs with scale.
Automates the entire security deposit lifecycle — collection, escrow holding, interest, refunds, and balance recovery — with built-in 50-state compliance and native integrations into Yardi, RealPage and Entrata. It's the only deposit platform built inside a full resident risk and compliance suite.
Deposit handling stays connected to evidence, lease clauses, state timing, and GL reconciliation.
Cash, surety, and alternatives roll into one property-level source of truth.
Return deadlines, interest, itemization, and escrow bank requirements are checked before action.
Refunds, deductions, and balance recovery stay tied to evidence and statutory clocks.
Half your pet policy is theater. Forged ESA letters from $40 websites, undisclosed pets moved in on day 31, "15-lb" dogs that clock 60 lb on the vet visit. We verify every ESA, enforce breed and weight limits at the lease, and flag the units where a pet showed up that never got screened.
Pet screening connects documents, declared breed and weight, observed property signals, and fair-housing review.
ESA documentation is checked against provider, patient relationship, jurisdiction, and HUD framework.
Breed, weight, vet record, and bite-history data are compared against lease and insurance restrictions.
Denials and escalations stay logged for fair-housing auditability.
Automates vendor credentialing, compliance tracking, and contract management across your entire portfolio. Centralizes a fragmented vendor stack into one system of record for multifamily.
Vendor compliance starts at credentialing and contract requirements, then moves through collection, review, renewal, and escalation.
COIs, W-9s, licenses, and insurance limits are checked against property requirements.
Execution, e-signatures, renewals, and spend analysis stay in one workflow.
Expired or under-limit vendors are flagged before they arrive on site.
AI agents validate every invoice against Revyse contracts, flag price variances with plain-English reasoning, detect maverick spend, and auto-retrieve invoices from supplier portals. One platform replaces a fragmented procurement stack with complete spend visibility.
Spend checks happen before payment, with contract validation, exception routing, disputes, and credits tied back to AP and the GL.
Revyse contract, PO, receipt, and invoice are compared before payment.
Price variance and maverick spend exceptions move to a human decision queue.
Agents retrieve invoices, complete ordering steps, and route credits back to the GL.
One star on Google costs more than a lease break. GetCovered monitors every Internet Listing Service, every Google listing, and every response SLA — and ties review trends back to property-level compliance and ops data so you can see the cause, not just the score.
Review response, source monitoring, and complaint clustering are connected back to property operations.
ILS, Google, and other review sources flow into one property-level queue.
Suggested replies are auto-routed to the right property manager.
Repeated complaint themes like mold, pests, leasing, or amenity closures escalate automatically.
Two-way, real-time, lease-level. We write back to the system of record — not just read from it. No exports. No lag. No stitching data together. One integration powers everything.
Voyager, Breeze, and RentCafe. Real-time policy and charge sync via Yardi's Standard API.
Full ProspectPortal and ResidentPortal coverage. Insurance widget ships inside the resident experience.
Vendor compliance status, COI expirations, and invoices syndicated across the portfolio.
Numbers we can defend. Customers we can name. Outcomes you can verify. The category-leading PMCs already running on GetCovered tell the story.
Across every asset class, in all 50 states.
Every PMC that has gone live remains a customer.
Spend reduced, fines avoided, and losses prevented.
From operators running thousands of units. Grouped by the thing they keep saying out loud.
"What sets Get Covered apart isn't the insurance product, it's everything around it. The technology, the reporting, the resident touchpoints. We work with many vendors, but this is another level."
Every row is a real operational cost your team pays — in time, in dollars, in attention — when risk is fragmented.
We handle the heavy lifting — PMS integration, data mapping, and historical import. Your team joins two kickoffs and approves the go-live. That's it.
If you're still stitching together point solutions, you're not alone. But you're also not seeing the full picture. We'll show you exactly where the gaps are — and how to close them.